By: Anisa Wu, Project Manager, AER Division
As a recognized leader in providing culturally appropriate, person-centered care, Yee Hong is expanding our service offerings through our Advisory, Education and Research (AER) Division.
AER’s mission is to leverage Yee Hong’s specialized expertise to support other organizations and build system capacity for high-quality, inclusive and integrated services. We do this by sharing what we know with others, leading and participating in meaningful research, and providing education and training through our private career college.
This work is critically important because culture impacts all aspects of a person’s life and how they experience care, but access to culturally appropriate care in our communities is still limited. AER is beginning to fulfill our mission through several strategic partnerships, including working with a hospital to develop two new long-term care homes. We are helping the hospital build a thoughtful and sustainable operation model that will meet the needs of seniors in the area, while also addressing service gaps the pandemic exposed.
We are also collaborating with an Indigenous advisory group who has assumed operations of a long-term care home to deliver culturally sensitive services for Indigenous elders and community members. By sharing our experience in respecting cultural diversity and promoting inclusiveness, we are helping the group grow their operational capacity and tailor services for their residents.
With exciting work ahead, Yee Hong looks forward to engaging the broader community to increase culturally appropriate approaches to support seniors’ quality of life.
